Privacy Policy

1. Introduction

Stoma ("we," "our," "us") provides Amazon and product research and seller intelligence tools. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

• Account information: name, email address, and password (hashed) when you sign up.
• Billing information: processed by Razorpay. We do not store your card or bank details.
• Usage data: searches you run, products you track, credit usage, and login activity.
• Hosting logs: our infrastructure provider (Render) may log IP addresses and request metadata as standard server operation, for security and abuse prevention.

3. How We Use Your Information

• To provide, operate, and maintain the Stoma platform
• To process payments and manage your subscription
• To send you service-related emails (e.g. billing receipts, alerts you've configured)
• To detect and prevent fraud or abuse of the platform
• To improve our product based on aggregated, anonymized usage patterns

4. Third-Party Services

We share data with the following third parties strictly to operate the service:

• Supabase — database and authentication infrastructure
• Razorpay — payment processing
• Bright Data — used server-side to retrieve publicly available marketplace data; we do not share your personal data with this provider

We do not sell your personal data to any third party.

5. Data Retention

We retain your account and usage data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us (see Section 8).

6. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us using the details below.

7. Security

We use industry-standard measures — including encrypted connections, hashed passwords, and access-controlled databases — to protect your data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Contact Us

For any privacy-related questions or requests, email us at appstoma@outlok.com